Frequently Asked Questions

1. When should you call TeleHealthcare?
2. What services does TeleHealthcare provide?
3. What are the qualifications of TeleHealthcare physicians?
4. How does TeleHealthcare obtain my medical history?
5. How does TeleHealthcare save me money?
6. How can TeleHealthcare resolve my medical problems?

1. When should you call TeleHealthcare?

• Whenever you have a non-emergency medical issue
  
• When you need a live, face to face consultation/advice
  
• Whenever you have questions/concerns about any medical issue
  
• When you need an acute or convenience prescription
• Whenever you need an immediate solution and you cannot see your primary care physician due to convenience or circumstance

2. What services does TeleHealthcare provide?

TeleHealthcare is an online portal that provides you with a convenient and affordable solution for immediate healthcare and treatment. It is up to the physician to recommend the best treatment. Our physicians consult and recommend treatments based on "you", the patient, and your needs. Our aim is to serve you in the most cost effective and time sensitive manner available.

• TeleHealthcare is not intended to replace your current healthcare provider. We are here to complement and enhance the quality of your personal healthcare. TeleHealthcare doctors and healthcare professionals are trained and experienced and are well-versed in the new frontier of online-based medicine.
• TeleHealthcare healthcare providers are here to help even if you don't have a primary care physician on record. TeleHealthcare will make every attempt to helping our patients.

3. What are the qualifications of TeleHealthcare physicians?

All our physicians undergo a complete and thorough verification process. TeleHealthcare investigates, confirms and monitors the National Physician Data Base (NPDB) and the American Medical Association (AMA) to verify medical licensure, training and education, work history and malpractice history. Our healthcare professionals reside and practice in the United States. We also provide interpreters for a range of foreign languages.

4. How does TeleHealthcare obtain my medical history?

During the registration process, everyone is required to fill out a Medical History Disclosure, which is similar to the information you would provide during your first visit to a primary care physician. It includes your past medical history, previous surgeries, chronic illnesses, cholesterol levels, medications or allergies.

5. How does TeleHealthcare save me money?

TeleHealthcare replaces many of the costly trips to urgent care facilities or primary care physician offices with more convenient and cost effective online medical consultation. TeleHealthcare's 24/7 access to physicians allows you to call or video conference from anywhere an internet connection is available. Your savings can be counted in lost time, wages and travel expenses such as gas, taxi, bus, etc.

TeleHealthcare offers high quality real-time online medical consultations for an affordable fee - comparable to a co-pay. Even if you have no medical insurance, the fee schedule enables our physicians to treat you. You will avoid long waits, germs and driving to and from another facility. You can be online face to face with a TeleHealthcare physician in less than 2 minutes in most cases.

6. How can TeleHealthcare resolve my medical problems?

TeleHealthcare physicians and healthcare professionals are highly trained and respected attendants. Our physicians and healthcare professionals are well versed in online medicine and perform our services through multiple means including video, voice and Instant Messaging. TeleHealthcare doctors and healthcare professionals can provide immediate and affordable solutions for a wide range of non-emergency conditions.